DoorFly recognizes the importance of your privacy and protecting your personal information while you are visiting our web site. It is our goal to provide our customers with the opportunity to access and use our services in a secure environment.

Let us assure you:

  • We will not telemarket to you.
  • We will never sell your information to others. That's a promise.
  • Your participation is completely voluntary.
  • We value your business and respect your privacy.

We maintain security procedures to protect your personal information

We adhere to appropriate security standards and procedures to protect your personal information from unauthorized access. We periodically upgrade and test these security procedures and safeguards.

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We do not share your information in business relationships with third parties

We do not sell personal information to third parties. However, sometimes it is necessary to provide your personably identifiable information to third parties such as vendors or service companies that we hire to assist us in the preparation and handling of your account.

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Our Refund Policy

Since DoorFly offers non-tangible irrevocable goods we do not issue refunds after sign up, which you are responsible for understanding upon purchasing an agent subscription on our site. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned.

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Use of Cookie Technology

In order to create an account or auction on our site, your browser must be set to accept "cookies". A cookie is just an entry in a text file or folder on your hard drive. We use cookies when you visit our site so the site can remember your account and pull up appropriate information based on your last action. You must enable cookies on your web browser for DoorFly.com to function correctly. If you are concerned about information contained in your DoorFly.com cookie, you may delete the file(s) at the end of each browser session. You’ll simply need to log in again next time you visit DoorFly.com. View your browser’s help file for more information on cookies.

The only personal information our cookie can contain is information you provide to us. Our cookies cannot read data from your computer. If you would like more technical information about how cookies work, take a look at http://www.cookiecentral.com/.

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Is the information I submit secure while it is being sent?

We strive to protect the security of the information you send to us while it is en route to our site. The pages of the DoorFly’s site on which information is exchanged between you and DoorFly’s uses Secure Sockets Layer technology. Secure Sockets Layer, or SSL, is a secure and encrypted method of communicating between your browser software and our Web server. SSL is the most common method of secure communication used on the Internet, and SSL technology is built into most major browsers. When you provide information or place an order with us, the information is sent to us via this secure, encrypted SSL connection. A quick method of identifying a secure Web page is to look at the address of the page. Secure pages will usually appear with an address that starts with "https://" rather than the standard "http://".

DoorFly provides links to trusted partner Web sites outside of DoorFly.com as an added convenience to the user. Any link included does not imply or convey endorsement of the other company or organization, its site or its products or services. DoorFly is not responsible for the privacy, terms of use or other policies of any other Web site.

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Security Questions or Concerns

We are committed to providing a secure, friendly web site where customers can use without undue concern over security. When we receive your information, we protect the security of your information on our systems. However, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. Therefore, we do not warrant or ensure the security of any information sent to us online.

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