DoorFly recognizes the importance of your privacy and protecting your personal information while you are visiting our web site. It is our goal to provide our customers with the opportunity to access and use our services in a secure environment.

Let us assure you:

  • We will not telemarket to you.
  • Your participation is completely voluntary.
  • We value your business and respect your privacy.

We maintain security procedures to protect your personal information

We adhere to appropriate security standards and procedures to protect your personal information from unauthorized access. We periodically upgrade and test these security procedures and safeguards.

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Buyer Requests & Seller Listings

Buyer Request and Seller Listing accounts on DoorFly will have their property information published online for viewing access by Realtors, agents, and common Internet users. Each Buyer Request and Seller Listing account contact information will be released to the top agent matches. The top matching agent(s) will personally contact buyers and sellers via phone and/or email using the information they provided on DoorFly. DoorFly does not restrict an agent from keeping a buyer's/seller's contact information on file in the case an agreement is not made, and is not responsible for any futures contacts made outside of the original Buyer/Seller and Agent agreement.

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Transmitting Data to Third-Parties

We may transmit your personal data to real estate professionals and other third party services. When providing us with your personal data you acknowledge and consent to the transfer of your personal data to other parties.

If we sell our business activity to any third person at any time in the future, then we may transmit your personal data for the seamless continuation of the business activity. We will provide your data to the competent authorities or court only upon their request and in the cases required according to the applicable laws.

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Our Refund Policy

Since DoorFly offers non-tangible irrevocable goods we do not issue refunds after sign up, which you are responsible for understanding upon agent registration on our site. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned.

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Use of Cookie Technology

In order to create an account on our site, your browser must be set to accept "cookies". A cookie is just an entry in a text file or folder on your hard drive. We use cookies when you visit our site so the site can remember your account and pull up appropriate information based on your last action. You must enable cookies on your web browser for DoorFly.com to function correctly. If you are concerned about information contained in your DoorFly.com cookie, you may delete the file(s) at the end of each browser session. You’ll simply need to log in again next time you visit DoorFly.com. View your browser’s help file for more information on cookies.

The only personal information our cookie can contain is information you provide to us. Our cookies cannot read data from your computer. If you would like more technical information about how cookies work, take a look at http://www.cookiecentral.com/.

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Is the information I submit secure while it is being sent?

We strive to protect the security of the information you send to us while it is en route to our site. The pages of the DoorFly’s site on which information is exchanged between you and DoorFly’s uses Secure Sockets Layer technology. Secure Sockets Layer, or SSL, is a secure and encrypted method of communicating between your browser software and our Web server. SSL is the most common method of secure communication used on the Internet, and SSL technology is built into most major browsers. When you provide information or place an order with us, the information is sent to us via this secure, encrypted SSL connection. A quick method of identifying a secure Web page is to look at the address of the page. Secure pages will usually appear with an address that starts with "https://" rather than the standard "http://".

DoorFly provides links to trusted partner Web sites outside of DoorFly.com as an added convenience to the user. Any link included does not imply or convey endorsement of the other company or organization, its site or its products or services. DoorFly is not responsible for the privacy, terms of use or other policies of any other Web site.

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Security Questions or Concerns

We are committed to providing a secure, friendly web site where customers can use without undue concern over security. When we receive your information, we protect the security of your information on our systems. However, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. Therefore, we do not warrant or ensure the security of any information sent to us online.

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Ready to get started?

Home buyers: Start your auction

Home sellers: Create a listing.

Real estate agents: Create a profile.


Got more questions?
Frequently Asked Questions